When reporting on transactions from Shopify store(s) only Shopify Payments transaction fees are shown, SyncWith doesn't currently support reporting on transaction fees for other payment providers such as PayPal .

Transaction fees and related fields (e.g. Transaction fee kind), are only available from Shopify when Shopify Payments was the payment method used by the transaction.

Reporting on analytics about visitors to your Shopify store is not currently supported, this includes things like visitors, sessions, conversion rates etc. See our article on Shopify Analytics

We also don't currently have fields for customers to report on their referring channel, referring medium, but we hope to add these in the future.

Shopify stores can sell subscription products with recurring charges. SyncWith doesn't currently support reporting on subscriptions or subscribers. We hope to add this in the future.

When reporting on Shopify store(s) with SyncWith some fields are not available for reporting. SyncWith is continually adding more fields to improve our capabilities where possible. You can also browse our full set of fields supported for reporting against Shopify stores. Here is a list of some fields that our products do not currently have the ability to report on:

If you want to know your store's cost to ship an order, Shopify refers to this as Shipping Labels, and this information is available in Shopify Admin for your store, but its not available (as far as we know) to 3rd parties like SyncWith

SyncWith does have fields like Shipping charges which represent the amount of money your customers pay on each order for shipping, but this isn't the same as the cost you're paying to couriers like UPS and FedEx etc to ship the orders

This is the currency used at checkout, to pay for a specific order, which might not be the same as the store's primary currency.

Currently SyncWith doesn't support reporting on the presentment (or checkout) currency, instead we report in the store's default (or primary) currency

Products in a Shopify store can be organized into collections, but SyncWith doesn't yet support reporting on product collections. Reporting on sales by collection is on popular request we receive which we can't yet perform. Reporting on collections is on our list todo, hopefully this will be available in the near future.

Products in a Shopify store can have options, for example size, color and material. Product variants are made up of combinations of options. SyncWith doesn't support reporting on product options, but it does support reporting on product variants.

SyncWith doesn't yet support reporting on the field Product category, its on our list to add in the future.

SyncWith doesn't yet have the ability to report on Draft orders, but we're hoping to add this in the future.

SyncWith has support for some return fields currently such as Returned quantity (The number of ordered items that were returned) and Returns (The value of goods returned by a customer. Returns display as a negative number on the date the return was created.), but not others, for example we don't yet have support for Return date or Return reason