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Subscription purchase issues

Subscription purchase issues

Errors that can happen when making a payment

Updated this week

Payment for this subscription requires additional user action

This error means that additional authentication is required for the payment to be approved, and currently SyncWith doesn't support this unfortunately.

The full error message is:

Payment for this subscription requires additional user action before it can be completed successfully. Payment can be completed using the PaymentIntent associated with `subscription.latest_invoice`. Additional information is available here: https://stripe.com/docs/billing/subscriptions/overview#requires-action

We see this issue sometimes with users in India attempting to purchase a subscription with a credit card from India.

We recommend you try your purchase again with a different credit card.

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