To cancel your subscription, edit your payment method, update details for your future invoices, or download past invoices use your billing portal at Stripe (our payment processor).

To access your your billing portal login at https://syncwith.com/account and click the button Manage billing, this will take you to a billing portal at Stripe (our payment provider).

You can cancel your SyncWith subscription at any time, it will then remain active for the rest of the current billing period (month or year), and you won't be charged again. To cancel your subscription access your billing portal (using the steps above) and find your subscription there and cancel it.

You can change your payment method at any time, for example to switch which credit card your subscription is charged to, or to update the expiration date etc. To update your payment follow the steps above to access your billing portal.

If you'd like to change which information appears on your future invoices, you can do this via your billing portal. You can edit your company name, or tax id for example, ensuring that this information appears on all future invoices.

Unfortunately its not currently possible with SyncWith and our current payment processor to edit/change information on invoices that have already been issued.

You can also view/download all past invoices in your billing portal, they're usually at the bottom of the page, you might have to scroll down to find them.

Only team admin(s) can access your billing portal. If you're not an admin of your team at SyncWith please contact with of your team's admin(s).

If you click Manage billing and go to your billing portal (at Stripe) and you don't see a subscription, its possible you have multiple SyncWith account(s), either under different google accounts, or even the same google account.

To find your subscription please logout of your account at syncwith.com, then go to https://syncwith.com/account and login again. You can either try logging in with a different google account (different email) entirely, or login again with the same google account and if you have multiple accounts with SyncWith then you'll be prompted to choose which one to login to. Each SyncWith account has a separate plan (whether free or paid).